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COOKIE POLICY


Findlater Hotels Limited 

Findlater Hotels Limited respects the privacy of all visitors to our websites. This Cookie Notice outlines our approach to the use of cookies and similar technologies (“cookies”) on castlecollection.com (collectively our “website”).  We may update our Cookie Notice from time to time to reflect any changes which may affect the way in which cookies are used by us and how you, as a user, can manage them.  If our engagement with you is via our website(s) or other e-platforms where our advertising is displayed, cookies may be used. 

What are Cookies?

When you visit any website it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device. The information does not usually directly identify you but it can give you a more personalised web experience.

A cookie is a small piece of data in the form of a text file that may be stored on your computer or mobile device having visited a website. It allows a website to “remember” your actions or preferences over a length of time and helps us improve your experience each time you visit.  Examples of these include Google Chrome, Firefox or Internet Explorer. They are stored on your device’s hard drive and only identify your device, and not you personally. 

There are 2 distinct types of cookies – session cookies and persistent cookies.

·       Session Cookies:

These temporary cookies are not stored on your computer or mobile device.

·       Persistent cookies:

Persistent or Duration cookies are placed on your computer or mobile device for a pre-determined duration once you visit a website.

For a further explanation about cookies visit http://www.allaboutcookies.org/.

How Findlater Hotels Limited uses Cookies?

There are two main purposes for cookie use.

·       Functionality – log in as a particular user, remember preference, use of shopping carts, and share links via social media.

·       Usage – to collect usage data and provide personalised suggestions and information.

Findlater Hotels Limited use cookies for several reasons.

·       When you are on our website, we use cookies to provide you with a more personal experience. We use it to remember what you’ve searched for (rather than typing it again when a new page loads) and to remember saved or recently searched accommodation. If you come back to the site at a later date then you’ll be able to see properties you had been researching previously.

·       To help speed up the booking process so that you do not need to re-type the same information repeatedly.

·       When making a purchase we use cookies to keep track of the transaction from one page to the next. We do not store any personal information in the cookie.

·       To collect information relating to our customer use and patterns.

·       To help us deliver advertising effectively and avoid repeating adverts to you.  We work with carefully selected third-parties who we allow to employ cookies on our site, on our behalf. These cookies allow us to provide advertising on other websites that are more relevant to a user’s interests. The information that we collect and share is anonymous and not personally identifiable. It does not contain a user’s name, address, telephone number or email address.

·       If you receive our emails, we tailor the information we send you based on the data our cookies have collected from your recent visits to our website. You can opt out of this in any marketing email we send.

Types of cookies used by Findlater Hotels Limited

Strictly Necessary

Name

Type

Duration

Description

PHPSESSID

PHP Session ID

20 minutes  

Used to distinguish users on the system

Triptease-identify-data

Booking engine

7 hours

Used by our booking engine provider to assist with bookings

tt-domain-user-id

Booking engine

5 years

Used by our booking engine provider to assist with bookings

Cookie-preferences

Cookie preferences

6 months

Stores the cookie preferences for the website

 

Analytics Cookies

Name

Type

Duration 

Description

_ga

Google Analytics tracking cookie 

2 years

Used to distinguish users

_gid

Google Analytics tracking cookie 

24 hours

Used to distinguish users

_gat

Google Analytics tracking cookie

1 minute

Used to throttle request rate

 

Social Media Cookies

Name

Type

Duration  

Description

fpestid 

Sharethis Cookie ID 

1 year

Used to facilitate sharing of content on social platforms

 

Your consent to Cookies

By using this site, you agree that we can store and access the above cookies on your device.  Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you on whether to accept each cookie. Alternatively, you can use your device settings to deny or accept individual or all cookies. The procedure varies depending on browser or device so please visit your browser or device's settings or help section for more details. Please be aware that some functionality on our websites requires the use of cookies, and as such, disabling these may result in a deterioration of service.

Last Update: 2nd June 2023

 

 
 
 
 
 
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